Privacy Policy

Privacy Policy for Classic Treats

Effective Date: August 21, 2026

Inara Foods Pvt. Ltd. ("we," "our," or "us") is committed to protecting the privacy of our business partners, customers, distributors, dealers, retailers, and other users who access or use the Classic Treats website, mobile application, and related services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

To provide a seamless and reliable business and customer experience, we may collect the following types of information:

Personal & Business Information

Depending on how you interact with our services, we may collect:

  • Name
  • Phone number
  • Email address
  • Physical address
  • Business or firm details
  • GST number
  • PAN number
  • Business registration details
  • Other information required for account verification and business operations

Transaction Data

We may collect information related to your transactions, including:

  • Order history
  • Product and purchase details
  • Invoice details
  • Payment records
  • Billing information
  • Order and delivery information
  • Account and payment reconciliation details

Media and Documents

We may collect photos, images, or documents only when you voluntarily choose to upload them through our website, application, camera, or device gallery. These may include profile photographs or business-related documents required for verification or account management.

Technical and Usage Data

When you use our website or application, we may automatically collect certain technical information, including:

  • Device identifiers
  • IP address
  • Device and operating system information
  • Application usage information
  • Log data
  • Crash and performance information
  • Information required to support push notifications

This information helps us maintain the security, functionality, and performance of our services.

2. How We Use Your Information

We use the information we collect only for legitimate business, operational, legal, and service-related purposes.

This may include:

  • Processing and managing orders.
  • Managing customer and business partner accounts.
  • Generating invoices and billing records.
  • Processing and tracking payments.
  • Performing account and payment reconciliation.
  • Managing deliveries and order fulfillment.
  • Providing customer support.
  • Responding to questions, requests, and complaints.
  • Sending important business-related notifications and updates.
  • Sending order, payment, delivery, and account notifications.
  • Improving our website, application, products, and services.
  • Maintaining application security and preventing unauthorized activity.
  • Diagnosing technical problems and improving application performance.
  • Complying with applicable legal, tax, accounting, and regulatory requirements.

We do not use your personal information for purposes unrelated to our legitimate business operations without an appropriate legal basis or your consent where required.

3. Data Retention and Account Deletion

We retain your information for as long as your account remains active or for as long as reasonably necessary to provide our services.

Certain information may also be retained after account closure where required for:

  • Legal compliance
  • Tax and accounting purposes
  • Auditing requirements
  • Fraud prevention
  • Dispute resolution
  • Regulatory obligations
  • Enforcement of agreements and legitimate business interests

Account Deletion

You may request deletion of your account and associated personal information at any time, subject to applicable legal and regulatory requirements.

How to Request Account Deletion

You can request account deletion by contacting us at:

Email: inarafoodsofficial@gmail.com

If our application provides an account deletion option, you may also initiate the request directly through the application.

Upon receiving a valid deletion request, we will process the request within a reasonable period, generally within 30 days, except where certain information is required to be retained under applicable law or for legitimate legal, tax, accounting, auditing, fraud-prevention, or regulatory purposes.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business information to third parties.

We may share information only where reasonably necessary for legitimate business operations or where required or permitted by law.

This may include sharing information with:

Logistics and Delivery Partners

Information may be shared with trusted logistics, delivery, and fulfillment partners when necessary to process and deliver your orders.

Payment Service Providers

Relevant information may be shared with trusted payment processors and financial service providers to process transactions and payments securely.

Cloud and Technology Service Providers

We may use third-party cloud hosting, storage, analytics, security, communication, and technology service providers to operate and maintain our website, application, and business systems.

Legal and Government Authorities

We may disclose information to government authorities, regulators, courts, law-enforcement agencies, or other authorized parties when required by applicable law, legal process, court order, or regulatory requirement.

Business Protection

Information may also be disclosed where reasonably necessary to protect our rights, property, users, business operations, or the security of our services.

We expect third-party service providers who process information on our behalf to maintain appropriate security and confidentiality measures.

5. Data Security

We take reasonable and appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.

Where applicable, we use industry-standard security measures, including HTTPS encryption, to protect information transmitted between your device and our services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Users are responsible for keeping their account credentials, passwords, and other authentication information confidential and should notify us immediately if they suspect unauthorized access to their account.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and provide a better user experience.

Cookies may help us:

  • Remember user preferences.
  • Maintain sessions.
  • Understand website traffic and usage.
  • Improve website functionality and performance.
  • Identify and prevent certain security issues.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services and Links

Our website or application may contain links to third-party websites, services, payment providers, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Your Rights and Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to applicable legal requirements.
  • Request information about how your data is being used.
  • Withdraw consent where processing is based on consent, where applicable.
  • Raise a privacy-related concern or complaint.

To exercise any applicable privacy rights, please contact us using the details provided below.

9. Eligibility

The Classic Treats business platform and related services are intended for customers, registered businesses, business partners, distributors, dealers, retailers, and other authorized users.

Individuals under 18 years of age are not permitted to use the platform.

By using our website, application, or services, you confirm that you meet the applicable eligibility requirements.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal and regulatory requirements.

When changes are made, the updated Privacy Policy will be made available on our website or application.

We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect your information.

11. Contact Us

If you have any questions regarding this Privacy Policy, wish to request access to or deletion of your information, or have any privacy-related concerns, please contact us:

Inara Foods Pvt. Ltd.
Brand: Classic Treats
Website: www.classictreats.in
Email: inarafoodsofficial@gmail.com

We will make reasonable efforts to respond to privacy-related requests and concerns within an appropriate timeframe.